Targeted Coaching International Privacy Policy
Last Revised: January 15, 2025

Targeted Coaching International Ltd. and our corporate affiliates (variously referred to as "Targeted Coaching International," "TCI," "we," "us," or "our") respect your privacy. This privacy policy (this "Privacy Policy") describes how we collect, use, disclose, and protect the personal information of our clients, website users, and coaching participants ("you"). This Privacy Policy applies to personal information collected through our website at www.targetedcoaching.com (the "Website"), our coaching services, assessments, communications, and interactions with advertisements on third-party websites.

By using our Website or engaging in our coaching services, you consent to the practices described in this Privacy Policy.

1. Scope and Information We Collect

This policy applies to all clients, coaching participants, and website users interacting with our services. The types of information we collect depend on how you interact with us. We may collect and use the following types of information:

Personal Information

"Personal information" refers to any data that can identify an individual. We collect personal information when you register for coaching services, complete assessments, contact us, subscribe to communications, or interact with our Website. This includes:

  • Contact Information: Your name, email address, phone number, job title, company name, and mailing address.
  • Coaching & Assessment Information: Responses to coaching questionnaires, assessments, and feedback forms.
  • Payment Information: Billing details such as credit card information (processed securely via third-party payment providers).
  • Technical Information: IP address, browser type, geographic location, and usage data related to our Website.
  • Communications & Preferences: Preferences related to coaching engagements, newsletters, and marketing communications.
  • Customer Support Information: Information provided when contacting our support team for assistance.
  • Third-Party Data Sources: We may obtain information from vendors such as payment processors, assessment providers, and marketing partners.

Non-Personal Information

We also collect data that does not directly identify you, such as aggregated analytics, anonymized assessment data, and website usage trends. This information is used to improve our services.

2. How We Collect Information

We collect your information through:

  • Direct Interactions: When you register for coaching, complete assessments, or contact us.
  • Website Cookies & Tracking Technologies: We use cookies, web beacons, and analytics tools (such as Google Analytics) to understand how visitors use our Website. You can adjust your browser settings to refuse cookies.
  • Third-Party Platforms: If you engage with us via LinkedIn, email, or other platforms, we may receive limited data from these services.

3. Use of Personal Information

We use your personal information to:

  • Deliver coaching services and administer assessments.
  • Manage your account and process transactions.
  • Provide personalized coaching recommendations.
  • Improve our Website, coaching methodologies, and client experience.
  • Send updates, newsletters, and marketing materials (only if you have opted in).
  • Ensure compliance with legal obligations and prevent fraud.
  • Detect, investigate, or prevent fraudulent or illegal activity.
  • Provide customer support and respond to inquiries.

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share data under the following circumstances:

  • With Coaches & Assessors: Limited information may be shared with TCI coaches to deliver coaching services.
  • With Service Providers: We may use third-party providers for payment processing, analytics, and communications.
  • With Legal Authorities: If required by law, we may disclose information to comply with legal obligations.
  • With Marketing and Advertising Partners: We may share non-personal, aggregated data for marketing purposes.
  • With Business Affiliates & Successors: If TCI undergoes a merger or acquisition, personal data may be transferred to the successor entity.

5. Cookies and Targeted Advertising

We use cookies and similar technologies to improve our Website and deliver relevant ads. You may opt out of targeted advertising through your browser settings or industry opt-out mechanisms.

6. Children's Data

TCI does not offer services to minors and does not knowingly collect personal information from individuals under 16 years old. If you believe a minor has provided us with personal data, please contact us so we can delete it.

7. Data Retention and Security

We retain your personal information only as long as necessary for business and legal purposes. While we implement safeguards to protect your data, no online system is 100% secure. Please avoid sending sensitive information via unsecured channels.

You have the right to:

  • Access & Correct Your Information: Request access to and corrections of your personal data.
  • Withdraw Consent: Opt out of marketing and cookie tracking.
  • Request Deletion: Ask us to delete your personal information under certain conditions.
  • Object to Processing: Request restrictions on how we use your data.

To exercise your rights, please email us at info@targetedcoaching.com.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on our Website, and your continued use of our services constitutes acceptance of the revised terms.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Targeted Coaching International Ltd.
PO Box 30080, Seven Mile Beach, Grand Cayman, Cayman Islands KY1-1201
Email: info@targetedcoaching.com
Website: www.targetedcoaching.com

‍